Certification Advisor

5 hours

The Success Academy Certificate Programs are behavior-based programs. Through behavior-based learning, individuals will be given the opportunity to develop key skills and demonstrate knowledge and abilities within predetermined parameters. Training experiences will be centered around the learner, allowing for self-paced learning and self-direction within a carefully crafted program specific to their position in the company.

The following program completion is required before enrollment into the certificate program will be granted:
• General Education


The following program completions are recommended before enrollment into the certificate program:
• CORE
• On Time On Line
• Club Memberships

NOTE: There may be courses included in this program that you have previously completed. You will be required to complete such courses again as part of the certification program structure. If this is the case, please view these courses with a fresh, open mind.




Course Objectives

  • Apply proven techniques for exceptional customer service
  • Use multiple mediums for receiving, delivering, encouraging communication
  • Apply processes to adhere to franchise standards
  • Use franchise techniques to manage the sales process
  • Complete tasks in a thorough and detailed manner
  • Follow risk management protocol to perform safely on the job
  • Apply franchise approved negotiation tactics to reach a favorable outcome for all
  • Demonstrate techniques to improve working relationships

Cost

  • $FREE

Certificates

Completion of this course (all lessons must be passed or completed) will earn credit towards the following certificate(s):

  • Advisor Certification
 
ENROLL

LEARNING OBJECTS INCLUDED - eLearning and Live Training

Title Status
Advisor Certification Introduction Not Enrolled
Advisor Pre-Assessment Not Enrolled
Getting the Most from Every Call Not Enrolled
Starting a Conversation Not Enrolled
12 Sources of Sensational Selling Success Not Enrolled
Winning Over Objections Not Enrolled
Guiding Principles to Help Achieve Sales Mastery 1 Not Enrolled
Guiding Principles to Help Achieve Sales Mastery PT 2 Not Enrolled
3 C's of Customer Service Not Enrolled
The Compass Not Enrolled
Say What: Communication Made Simple Not Enrolled
Leadership Strength Part 1 Not Enrolled
Leadership Strengths 2 Not Enrolled
Your Brand Your Business Not Enrolled
It's the Little Things Not Enrolled
Don't Risk It Not Enrolled
Safety-First Mindset Not Enrolled
Building Tust, Value, and Urgency Not Enrolled
How Building Value Eliminates Objections Not Enrolled
Selling Do's and Don'ts Not Enrolled
Closing the Sale Not Enrolled
Communication Part 1 Not Enrolled
Communication Part 2 Not Enrolled
6 Tips to Get People to Buy from You Not Enrolled
3 Option Close Not Enrolled
3 Option Close for Repair Not Enrolled
Pyramid of Education Not Enrolled
Overcoming Common Objections Not Enrolled
10 Scrolls of the Greatest Salesman Not Enrolled
Create A Process That Pays Not Enrolled
Effective Add-on Sales Not Enrolled
Dream Team Not Enrolled
Ready, Set, Sell Not Enrolled
Conquer the Call Not Enrolled
Navigating Team Dynamics Not Enrolled
Breaking Down the Defense Not Enrolled
Advisor Assessment - Customer Focus Not Enrolled
Advisor Assessment - Effective Communication Not Enrolled
Advisor Assessment - Ethics Not Enrolled
Advisor Assessment - Managing the Sales Process Not Enrolled
Advisor Assessment - Attention to Detail Not Enrolled
Advisor Assessment - Risk Management Not Enrolled
Advisor Assessment - Negotiating Not Enrolled
Advisor Assessment - Teamwork and Cooperation Not Enrolled
Advisor Post-Assessment Not Enrolled
Advisor Certification Completion Not Enrolled
Lessons in this course must be completed in order.